FAQ
Frequently Asked Questions. Here are some common questions about LumenHaus.
LumenHaus designs and manufactures its own photovoltaic modules, energy storage batteries, heat pumps, and EV chargers. These products are seamlessly integrated via a proprietary smart platform and managed through a single, intuitive app—myLumenHaus App—which is completely free.
Our AI-powered software optimizes energy flow and consumption, helping you reduce costs and live more sustainably. As a direct-to-consumer brand, we eliminate intermediaries, offering you a one-stop smart energy solution.
Simple. Future-proof. Grandchild-friendly.
Our AI-powered software optimizes energy flow and consumption, helping you reduce costs and live more sustainably. As a direct-to-consumer brand, we eliminate intermediaries, offering you a one-stop smart energy solution.
Simple. Future-proof. Grandchild-friendly.
Emergency Power refers to the immediate supply of electricity to your essential household devices—such as your refrigerator, lights, and washing machine—during an unexpected power outage. With LumenHaus’ SunSaver system, the switchover happens seamlessly in under 20 milliseconds, ensuring that your basic needs continue without interruption.
Backup Power offers a broader solution. It not only covers brief outages but can also provide energy for extended periods—powering more devices or even your entire home. SunSaver supports configurations from 10 to 30 kWh, giving you the flexibility to choose the storage capacity that fits your lifestyle. Whether it’s a short disruption or a prolonged blackout, you can rely on a continuous, stable, and independent power supply.
And when you're away on vacation? No problem. With the myLumenHaus App, you can monitor and control your energy system remotely. Wherever you are, you stay in full control of your home’s energy performance—ensuring peace of mind and a truly smart energy experience.
Backup Power offers a broader solution. It not only covers brief outages but can also provide energy for extended periods—powering more devices or even your entire home. SunSaver supports configurations from 10 to 30 kWh, giving you the flexibility to choose the storage capacity that fits your lifestyle. Whether it’s a short disruption or a prolonged blackout, you can rely on a continuous, stable, and independent power supply.
And when you're away on vacation? No problem. With the myLumenHaus App, you can monitor and control your energy system remotely. Wherever you are, you stay in full control of your home’s energy performance—ensuring peace of mind and a truly smart energy experience.
LumenHaus is a platform that offers innovative and sustainable energy solutions for private households, all from a single source. Our solutions enable you to reduce your energy consumption, save costs, and at the same time contribute to a clean and climate-friendly future.
With LumenHaus, you can:
• Easily and conveniently manage your energy supply.• Reduce your energy costs through intelligent usage.
• Live in a comfortable and sustainable home.
• Invest in forward-thinking technologies.
• Benefit from expert advice and reliable service provided by our experienced installation partners.
According to the specific needs of your family, "Start Energy Transition" will guide you step by step to complete the customized system design, and send the preliminary solution to your inbox.
The assembly time of a LumenHaus system depends on its size and the individual requirements of your property. In general,the installation of a LumenHaus system is accomplished in a few days.